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Employment businesses and employment agencies are different things:
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A business that arranges you temporary work with a ‘hiring company’ is legally known as an 'employment business'
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An ‘employment agency’ is a business that introduces job-seekers to employers (for example, a recruitment consultant)
In reality many businesses deal with both finding temporary work and permanent employment and the term ‘agency’ is used for employment agencies and employment businesses.
Your agency should confirm with you if it is acting to find you a job with an employer or temporary work. If you are unsure if you are an agency worker you should check who pays you, if you are paid by the agency then this makes you an agency worker.
While agency workers (often called 'temps') benefit from many employment rights, they will have different working rights from employees. As an agency worker, it's important to know your rights and the rules about the way employment agencies and employment businesses should treat you.
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